Seller - Sales Map

At Stitser Properties we have a 4 Step Extended Process for Sellers. Here are the reasons and deliverables in each step and a chart to show how a seller might go through this process. 


Lead

Result

Purpose 

  • Where did they come from
  • Interaction history

Action Plan

Appointment Scheduled

Reason

Work, Prep, Tools, and Deliverables

Meaningful Conversation

Reason

  • FORD
    • Family
      • Kids sports events
      • Happy Birthday
      • Kids Birthday
      • Anniversaries
      • New Baby
      • Kids to college
      • Pets
    • Occupation
      • Congrats on a new job
      • Congrats on promotion
      • Challenges facing your industry
      • Referrals
      • Intro to an opportunity
    • Recreation
      • Check in on vacations
      • Best board game to play
      • Fun in isolation ideas
      • Sports
      • Skiing
      • Articles related to their interests
      • Fishing
      • Camping
      • Bars
      • Gyms
    • Dreams
      • Where do you see yourself in 5 years
      • Why are you working so hard
  • Understanding Motivations (Pains & Pleasures)
  • Establish Rapport
  • Staging convo
  • Finding out interests in selling
  • Educating about Homebot
  • Educating about Ylopo
  • Preliminary report findings
  • Transaction Fee validation
  • What to expect during showings
  • Upcoming events in an area
  • Property specific details
    • HOA
    • CCRs
    • Utilities
    • Home Warranty
    • Inspections
    • Taxes
    • Exemptions
  • Qualifying criteria for upfront search
  • Market dynamics/updates
  • Local events
  • Team event invite
  • Neighborhood specific updates
  • Pain/pleasures
  • Changes in the law that would impact that person's area of interest
  • Neighborhood updates that might impact them
  • Vendor introductions
  • Tactical Empathy
    • Labels
    • Mirrors
  • Fist call interview questions
    • How many homes have you owned
    • What do you need from your sale
  • Net Sheets
  • Offer Presentation
  • Offer Analysis
  • Price adjustments
  • Open houses
  • Plans after selling
  • Appraisal


Work, Prep, Tools, and Deliverables

  • Refer to notes/call logs in FUB
  • Homebot neighborhood info
  • Homebot house value
  • Rough search criteria in Ylopo
  • MLS sales history
  • RPR neighborhood report
  • Net sheet creation
  • Offer Analysis spreadsheet
  • Useful web content to share

Appointment Held

Reason

  • Area tour with Sellers
  • First meeting at property
  • Second "Pre-Listing" meeting at the property
  • Pre-listing inspections
  • Listing photos
  • Evaluate and evolve (Feedback review & pricing review)
  • Showings (if presence is required by seller)
  • Offer
  • Offer negotiation
  • Inspections/dilligence
  • NORR response
  • Coordinating work/service providers
  • Appraisal
  • Lockbox/keys
  • Signing appointment
  • Moving help
  • Closing
  • Gift delivery
  • Nesting


Work, Prep, Tools, and Deliverables

  • First listing meeting plan
    • Listing folder
    • Interview questions 
    • Expectation goals
  • CMA
  • Focus First style presentation
  • Net Sheet tool
  • Property profile
  • AMGnv.com
  • Pre-listing checklist
  • Bi-weekly listing activity report
  • Showing instructions
  • Assessors site
  • Schedule pre-listing inspections
  • Coordinate/support property repairs & vendors

Outcome - Closed Sale

Reason

  • Closed transaction

Work, Prep, Tools, and Deliverables

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